There has been an intermittent issue with some research answer writers who are experiencing the problem of sources disappearing when they click the Save button. Some things to try include:

  • Clear your cache, cookies, and offline files from your browser
  • Restart your browser (not just the tab, but close all browser windows)
  • Try using a different browser
  • Restart your computer

If you've tried all these and the problem persists, our current workaround is to save the source URL in the Comments for the reviewer.